Privacy Policy

Adornwell ("we," "us," "our," or the "Company") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.adornwell.com (the "Site") and purchase our products or services. Please read this privacy policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information: We collect information that identifies you as an individual, including:

• Name, email address, phone number
• Billing and shipping addresses
• Payment information (processed securely through third-party payment processors)
• Account credentials (username and encrypted password)
• Purchase history and preferences
• Communications you send to us

Automatically Collected Information: When you visit our Site, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Operating system
• Location data (with your consent)

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, gather general visitor information, and track visits to our Site.

2. How We Use Your Information

We use collected information for the following purposes:

• Process and fulfill orders, including payment processing and shipping
• Send order confirmations and shipping notifications
• Provide customer service and respond to inquiries
• Send marketing communications (with your consent)
• Personalize your shopping experience
• Improve our products, services, and website
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Analyze usage patterns and trends
• Administer contests, promotions, or surveys

3. Data Protection and Security

We implement administrative, technical, and physical security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure servers with restricted access
• Regular security audits and updates
• PCI DSS compliance for payment processing
• Employee training on data protection
• Limited access to personal information on a need-to-know basis

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our website, conducting business, or servicing you (e.g., payment processors, shipping companies, email service providers)
• Legal Requirements: When required by law, subpoena, or other legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users or others
• Consent: With your explicit consent

All third-party service providers are contractually obligated to keep personal information confidential and use it only for the purposes for which we disclose it to them.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request your data in a portable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Cookie Preferences: Manage cookie settings through your browser
• Do Not Track: We honor Do Not Track browser settings

To exercise these rights, contact us at privacy@adornwell.com. We will respond within 30 days of receiving your request.

6. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, used, shared, or sold. California residents may also request deletion of their personal information and opt-out of the sale of personal information (though we do not sell personal information).

7. International Users

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Site, you consent to this transfer.

8. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need personal information, we securely delete or anonymize it.

10. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a prominent notice on our Site

Your continued use of our Site after changes become effective constitutes acceptance of the revised policy.

11. Contact Information

For questions, concerns, or to exercise your privacy rights, please contact us:

• Email: hello@adornwell.com
• Mail: Adornwell
  160 Alewife Brook Pkwy #1325
  Cambridge, MA 02138
  United States