Adornwell

Terms of Service

Last Updated: September 30, 2025 | Effective Date: September 30, 2025

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Adornwell ("we," "us," "our," or the "Company") concerning your access to and use of the www.adornwell.com website (the "Site") and any services offered through the Site. By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately discontinue use of our Site.

Eligibility: You must be at least 18 years old to make purchases. If you are between 13 and 18, you may use the Site only with parental or guardian consent and supervision.

2. Products, Orders, and Availability

Product Descriptions: We strive to describe and display our jewelry kits accurately. However, we do not warrant that product descriptions, images, or other content are error-free, complete, or current. Colors may vary due to monitor settings.

Order Acceptance: Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including:

  • Product availability
  • Errors in product or pricing information
  • Suspected fraudulent activity
  • Violation of these Terms

Order Confirmation: You will receive an email confirmation upon order placement. This does not signify acceptance; acceptance occurs upon shipment.

3. Pricing, Payment, and Taxes

Pricing: All prices are in USD unless otherwise stated. Prices are subject to change without notice, but changes will not affect orders already placed. We reserve the right to correct pricing errors.

Payment Methods: We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Payment is processed securely through third-party payment processors.

Taxes and Fees: You are responsible for all applicable taxes, duties, and customs fees. Prices displayed do not include taxes unless explicitly stated.

Security: You agree to provide current, complete, and accurate purchase information. You are responsible for maintaining the confidentiality of your account credentials.

4. Shipping, Delivery, and Risk of Loss

Shipping: We ship to addresses within our designated shipping areas. Shipping costs and estimated delivery times are calculated at checkout.

Delivery Timeframes: Delivery dates are estimates only. We are not liable for delays due to:

  • Shipping carrier delays
  • Incorrect address information
  • Customs clearance
  • Force majeure events

Risk of Loss: Risk of loss and title for items pass to you upon delivery to the shipping carrier. We recommend purchasing shipping insurance for valuable orders.

International Shipping: International customers are responsible for all customs duties, import taxes, and brokerage fees.

5. Returns, Refunds, and Exchanges

Return Policy: We accept returns within 30 days of delivery for unused, unopened products in original packaging. The following items are non-returnable:

  • Customized or personalized items
  • Items marked as final sale
  • Products damaged due to misuse

Return Process: Contact support@adornwell.com for a Return Merchandise Authorization (RMA) number. Returns without RMA will not be accepted. Customer is responsible for return shipping costs unless the item is defective.

Refunds: Refunds are processed within 5-10 business days after receipt of returned items. Original shipping costs are non-refundable unless we made an error.

Exchanges: We offer exchanges for defective products only. Contact us within 7 days of receiving a defective item.

6. Intellectual Property Rights

Ownership: All content on this Site, including text, graphics, logos, images, audio, video, software, and compilations, is owned by Adornwell or its licensors and protected by international copyright, trademark, and other intellectual property laws.

Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. This license does not include:

  • Modifying or copying Site content
  • Using content for commercial purposes
  • Reverse engineering any software
  • Removing copyright or proprietary notations
  • Using automated systems to access the Site

User Content: By submitting content to us (reviews, photos, etc.), you grant us a worldwide, royalty-free, perpetual license to use, modify, and display such content.

7. Disclaimers and Limitation of Liability

Disclaimers: THE SITE AND PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, ADORNWELL SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, or consequential damages
  • Lost profits or revenue
  • Loss of data or use
  • Damages exceeding the amount paid for the product

Product Use: Our jewelry kits are intended for crafting purposes. We are not liable for injuries resulting from misuse or failure to follow instructions. Adult supervision is required for users under 14.

8. Indemnification

You agree to indemnify, defend, and hold harmless Adornwell, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising from:

  • Your violation of these Terms
  • Your use or misuse of the Site or products
  • Your violation of any third-party rights
  • Your violation of applicable laws

9. Dispute Resolution and Governing Law

Governing Law: These Terms are governed by the laws of [Your State/Country], without regard to conflict of law principles.

Arbitration: Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, except where prohibited by law.

Class Action Waiver: You waive any right to bring claims as a plaintiff or class member in any purported class or representative proceeding.

Jurisdiction: For matters not subject to arbitration, you consent to the exclusive jurisdiction of courts in [Your State/Country].

10. General Provisions

Entire Agreement: These Terms constitute the entire agreement between you and Adornwell regarding the Site and supersede all prior agreements.

Severability: If any provision is found invalid or unenforceable, the remaining provisions shall continue in full force.

Waiver: Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

Assignment: You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.

Force Majeure: We are not liable for delays or failures due to causes beyond our reasonable control.

11. Privacy and Data Protection

Your use of our Site is also governed by our Privacy Policy. By using the Site, you consent to our collection and use of information as described in the Privacy Policy.

12. Prohibited Uses

You may not use the Site to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful code or malware
  • Engage in fraudulent activities
  • Harass or harm others
  • Interfere with Site operation
  • Create unauthorized accounts
  • Scrape or harvest data

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified via:

  • Email to registered users
  • Prominent notice on the Site
  • Updated "Last Modified" date

Continued use after changes constitutes acceptance of revised Terms. Review Terms periodically for updates.

14. Contact Information

For questions about these Terms of Service, please contact us:

  • Email: hello@adornwell.com
  • Mail: Adornwell
    160 Alewife Brook Pkwy #1325
    Cambridge, MA 02138
    United States